Contact information

📄 CONTACT INFORMATION

If you have any questions, concerns, or need assistance with your order, please feel free to contact us using the information below. Our customer support team is happy to help.

Customer Support

📧 Email: berzapi.help@gmail.com

🕒 Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 24–48 business hours.

Order Support

When contacting us regarding an order, please include:

• Your order number

• The email address used at checkout

This will help us assist you more efficiently.

Shipping & Returns

For questions related to shipping, returns, or refunds, please refer to our:

• Shipping Policy

• Return & Refund Policy

If you still need help, contact us by email and we will gladly assist you.

Business Location

We operate as an online business and do not offer in-person customer support at this time.

Contact Disclaimer

Please note that contacting us does not guarantee a specific outcome. All requests are handled in accordance with our store policies.