FAQ

Frequently Asked Questions (FAQ)

1. Where do you ship?

We currently ship to the United States.
All orders are processed online and delivered directly to your address.

2. How long does shipping take?

Processing time usually takes 1–3 business days.
Shipping time typically takes 7–15 business days, depending on your location.

You will receive a tracking number once your order has been shipped.

3. How can I track my order?

Once your order is shipped, we’ll send you an email with a tracking number.
You can use this number to track your package at any time.

If you have trouble tracking your order, please contact us and we’ll be happy to assist.

4. What is your return & refund policy?

We want you to be satisfied with your purchase.

  • If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

  • Eligible items may be returned for a refund or replacement.

For full details, please visit our Returns & Refunds Policy page.

5. Can I cancel or change my order?

Orders can be cancelled or modified within 12 hours after purchase.
Once an order has been processed or shipped, we may not be able to make changes.

Please contact us as soon as possible if you need help.

6. Are your products high quality?

Yes. We carefully select products that meet our standards for quality, functionality, and value.
Each product is chosen to ensure it is practical and suitable for everyday use.

7. Is my payment information secure?

Absolutely.
We use secure payment gateways and industry-standard encryption to protect your personal and payment information.

Your data is safe with us.

8. What payment methods do you accept?

We accept major payment methods, including:

  • Credit & Debit Cards

  • Other secure payment options available at checkout

9. How can I contact you?

If you have any questions or concerns, feel free to reach out to us via our Contact Us page.
We aim to respond within 24–48 business hours.

10. Do you offer customer support after purchase?

Yes!
Customer satisfaction is important to us. If you need assistance before or after placing an order, our support team is always happy to help.